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Contact Information

To track your order, view your invoices and product purchases, update your profile and submit an information request, go to the My Account Login page.

If you have questions about eCostumeShop’s policies or how to shop/navigate the site, please review our policies and FAQs sections above – we may already have the answer for you!


If you still need help, please feel free to contact us:

Email: customersupport@ecostumeshop.com
Phone: (NOTE: We are sold out for 2007 and not getting any additional inventory for our online store. Please stop by our store in Syracuse for a full selection of items to choose from.
Hours: 9am-6pm EST Monday-Friday
  10am-4pm EST Saturday
  11am-4pm EST Sunday
Fax:
Mail: eCostumeShop.com
c/o Dougherty's Fun Services
5775 Bridge Street
East Syracuse, NY 13057

And please come visit our physical store if you’re ever in the Syracuse area! Our showroom is a Halloween lover’s delight with vivid displays, haunting scenes and costumed employees here to make your Halloween or special occasion a memorable one.

 



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